| 1. To what countries are you shipping? |
| We ship to Germany as well as the following EU countries: Belgium, Denmark, France, Luxemburg, Netherlands, Czech Republic, Austria, Finland, Greece, UK, Ireland, Italy, Lithuania, Poland, Sweden, Slovakia, and Slovenia. (see table). |
| last updated - 2009-09-10 03:46:16 |
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| 2. How long does it take to receive the shipment? |
| All our products are shipped within 1-2 business days after payment receipt (see table). Orders within Germany are usually received within 2-3 business days. |
| last updated - 2009-09-10 03:38:53 |
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| 3. What are the shipping charges? |
| The shipping charges depend on the weight and destination (see table). The shipping charges within Germany start from 3,90€. |
| last updated - 2010-01-26 01:57:33 |
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| 4. Where can I find your terms and conditions? |
| You can find our terms and condition here. Unfortunately, we don’t have the terms and condition in English. |
| last updated - 2009-09-10 03:48:53 |
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| 5. Is it possible to pick up an order? |
| Sorry, it's not possible! |
| last updated - 2009-09-10 03:49:56 |
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| 6. What forms of payment are accepted? What's your account number? |
We are accpeting wire-transfer as well as PayPal.
Our bank-information are:
Recipient: AIRoTACK GmbH
Bank Code: 70093400 Volksbank Raiffeisenbank Ismaning
Account#: 2563762
EU Wire-transfers:
Recipient: AIRoTACK GmbH
Account# IBAN: DE86700934000002563762
BIC / SWIFT Code: GENODEF1ISV
Bank: Volksbank Raiffeisenbank Ismaning
(Please don't forget to mention your name or order number in the subject area)
or you can send us a payment via PayPal to info@murmelbahnwelt.de |
| last updated - 2009-09-10 14:56:24 |
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| 7. Is it possible to pay via direct debit, invoice, credit card (MasterCard, Visa, American Express), Sofortüberweisung.de, ClickandBuy, or Cash-Ticket? |
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| 8. Can I order by phone? |
| Yes, phone orders are processed through Tradoria. You can reach Tradoria at +49 (0)951/408 39 101. You can find our Tradoria shop at http://airotack.tradoria-shop.de |
| last updated - 2010-07-26 08:05:29 |
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| 9. How can I contact your regarding further questions? |
| You can find our contact information at the imprint page or simply send us an email at info@murmelbahnwelt.de . We also provide the possiblity to contact us via Skype chat. |
| last updated - 2010-07-26 08:01:08 |
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